St. Joseph's Academy of Mexico, a recovering school in Mexico, Pampanga, was at a crucial stage of rebuilding and development when we partnered with Pragmatec IT Solutions Company. Under the new administration, our goal was to integrate modern, efficient systems that would support our operations and help us grow. Through a referral from the NCLC-MCA School System, we were introduced to Sir Jonathan Capole and the services of Pragmatec IT Solutions — a connection that proved to be one of the most strategic decisions we've made.

We chose Pragmatec over other IT solution providers because of their affordability, user-friendly systems, and a strong reputation among trusted institutions like particular schools from the NCLC-MCA School System. The onboarding and implementation of both the One Source School Enrollment and Grading Management System and the PS Connect ID System were smooth and seamless for everyone involved — the administration, faculty, students, and even parents. Despite the virtual setup through Zoom and Messenger video calls, Sir Jonathan was incredibly responsive and accommodating, ensuring our team received clear guidance and prompt support.

While there were no major challenges during implementation, minor clarifications were addressed quickly and efficiently. The systems themselves are packed with features tailored to the needs of our school. The real- time updates and auto notifications stood out, along with the simplified report generation and data management tools. These have enabled our school to transition toward a more paperless, faster, and more accurate way of handling enrollment and releasing of grades.

The PS Connect ID System also made a commendable impact. It significantly boosted our school's security and gave parents peace of mind. It also assisted our Prefect of Discipline in monitoring student tardiness effectively, allowing timely interventions. The systems have not only saved time but also reduced human error and improved internal communication. Administrators now have easy access to critical information, and department heads can monitor submissions efficiently.

In terms of user experience, the systems are a solid 5/5. They are intuitive, accessible, and continuously improving in terms of visual interface and functionality. Our IT personnel maintained close contact with Sir Jonathan, who provided detailed instructions and responded quickly to all queries. We rate their technical support and customer service a perfect 10/10.

Since adopting these systems, we've seen measurable improvements — from faster enrollment processes and increased data accuracy to enhanced communication and greater trust from our parent community. Most importantly, the systems opened a new vision for us: that a school offering low fees can still innovate and leverage technology to improve the quality of education and operations.

We are completely satisfied with Pragmatec IT Solutions and proudly rate our experience 10/10. Without hesitation, we highly recommend their systems and services to other schools looking for reliable, modern, and cost-effective IT solutions.

We are genuinely grateful for the dedication, patience, and professionalism that Sir Jonathan Capole and the entire Pragmatec team have shown throughout our journey. Their consistent support has been a vital part of our school's transition toward a more efficient and technology-driven system. We deeply appreciate how they have made complex processes simple and accessible for our administrators, faculty, students, and parents.

As we move forward, we are hopeful and excited to continue working hand in hand with Pragmatec through Sir Jonathan Capole. We look forward to even more innovations, improved features, and the same excellent service we've come to trust. With confidence and gratitude, we continue to place our trust in Pragmatec IT Solutions as a valued partner in the growth and transformation of St. Joseph's Academy of Mexico.